01
A service before arrival
I explored a more personal travel experience for Solitaire passengers, including the moments before arrival.
Solitaire Infinity
An RFID passport badge and service concept for Singapore Airlines Solitaire passengers.
I designed Infinity from both passenger and staff perspectives, exploring how recognition could make travel interactions more personal.
Role
Product Design | Service Design | User Experience
02
Passport badge
The RFID badge is designed to be carried with a passport.
03
Journey mapping
The journey map connects passenger actions with the staff who support them.
04
Interaction detail
The in-hand views show how the badge is carried and presented.
05
Service ecosystem
The final overview brings the badge and supporting service together.
Software used
- Figma
- Adobe Illustrator